1. General Statement

GHO AHK SPRL values your trust and takes the protection of your personal data seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and products. By using our site, you consent to the practices described herein.

2. Information We Collect

• Personal Information: Name, email address, phone number, billing and shipping address, and order details.
• Payment Information: Processed securely through third-party providers; we do not store card details.
• Technical Data: Browser type, device information, IP address, and usage statistics.
• Cookies & Tracking: Data collected via cookies and similar technologies to improve site functionality and personalize your experience.

3. How We Use Your Information

• To process and deliver orders.
• To provide customer service and respond to inquiries.
• To send transactional updates and promotional offers (only if you opt in).
• To analyze and improve our website, services, and customer experience.
• To comply with legal obligations and prevent fraud.

4. Disclosure of Information

We may share your information only in the following cases:

• With trusted service providers (e.g., shipping carriers, payment processors).
• When required by law or regulatory authorities.
• To protect our rights, safety, or property.

We do not sell or trade your personal information.

5. Data Transfers & Security

• All transactions are protected with SSL encryption.
• Data is stored securely and accessible only to authorized personnel.
• If data is transferred outside the EU, we ensure compliance with applicable data protection laws.

6. Your Rights

• Request access, correction, or deletion of your personal data.
• Withdraw consent for marketing communications at any time.
• Exercise rights under GDPR and other applicable laws by contacting us.

7. Cookies Policy

Our site uses cookies to enhance functionality, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some features may not function properly.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

For questions or to exercise your rights, please contact us:

• Email: via the Contact Form section on our website
• Phone (Europe): +33 970 446 003
• Address: GHO AHK SPRL, Bld Edmond Machtens 172 B.1, 1080 Bruxelles, Belgique